If you have purchased books from me, all orders are fulfilled via email. If you made a purchase and have not received a download link, please check your spam folder. If you still do not have access to download your purchased materials, please email firstname.lastname@example.org for further assistance.
I offer a 30 day refund policy. In order to request a refund, email email@example.com with your order number, the portion of your order you would like refunded, and the reason for your refund request.
Refunds after 30 days of purchase will not be processed. I do not offer phone support at this time.
Please send all other support questions to firstname.lastname@example.org.